Istana - Kuala Lumpur

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200show map
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2Guests1room
Highlights
8
FabulousBased on  985 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Malaysia

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Overview

Istana Hotel provides guests with a deluxe accommodation in a shopping area of Kuala Lumpur. An example of urban architecture, this hotel was opened in 1993 and was fully restored in 2005.

National Monument is located just 2.9 km away. The property is in a 30-minute walk to Kuala Lumpur city center.

This hotel is ideally placed close to restaurants, a theme park and brasseries.

Istana Hotel is located within a 25-minute drive from Sultan Abdul Aziz Shah airport.

Rooms

The classic rooms at Istana Hotel come with a mini bar, climate control, high-speed internet, a private safe and a living area. Istana Hotel offers rooms with city view. They are fitted with a dishwasher and coffee/tea makers as well as en suite bathrooms with a shower, a hairdryer and a spa bathtub.

Eat & Drink

The garden restaurant amazes guests with delicious Asian dishes in an informal atmosphere. Guests can unwind in the Sports bar with a favourite drink. Serving a wide range of dishes, PAPER + TOAST and Delucca can be reached within 5 minutes’ walk.

You can start your day with a buffet breakfast, which costs MYR 45 per person per night. 

Services

Offering limousine rental services, Istana Hotel induces guests to explore the area.

Relax

The property offers a spa lounge, a health club and a steam room along with steam baths, facials and Turkish bath. Sport facilities include lawn tennis and squash.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   23.  Number of rooms:   515.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Darts
  • Squash

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Fine dining
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Halal food
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's menu
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Bukit Bintang Monorail StationBukit Bintang Monorail Station1400 ft
Kuala Lumpur Convention CenterKuala Lumpur Convention Center1700 ft
Bukit Bintang PlazaBukit Bintang Plaza700 ft
Pavilion Kuala LumpurPavilion Kuala Lumpur1000 ft
Farenheit 88Farenheit 881400 ft
Sungei Wang PlazaSungei Wang Plaza1700 ft
Low Yat PlazaLow Yat Plaza2000 ft
Suria KLCCSuria KLCC3000 ft
KLCC ParkKLCC Park2700 ft
Petronas Twin TowersPetronas Twin Towers3200 ftKuala Lumpur City Centre
Kuala Lumpur City Centre Kuala Lumpur City Centre 3000 ft Kuala LumpurMalaysia
Petaling StreetPetaling Street4900 ft55 Petaling Street
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Taps Beer BarTaps Beer Bar600 ftA-0-3, One Residency, 1 Jalan Nagasari | (Off Jalan Raja Chulan)
SukaSuka500 ft1 Jalan Nagasari
PAPER + TOASTPAPER + TOAST500 ftA-0-5, One Residency, 1 Jalan Nagasari
Kampachi Equatorial HotelKampachi Equatorial Hotel500 ftEquatorial Hotel
Restoran Nagasari Curry HouseRestoran Nagasari Curry House600 ftJalan Nagasari
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National Monument Kuala LumpurNational Monument Kuala Lumpur1.8 mi
Parliament HouseParliament House2.1 mi
Central Market aka Pasar SeniCentral Market aka Pasar Seni1.0 mi
Kuala Lumpur Railway StationKuala Lumpur Railway Station1.2 mi
Putra World Trade CentrePutra World Trade Centre1.6 mi
Capital SquareCapital Square4000 ft
Stadium NegaraStadium Negara4300 ft
Merdeka StadiumMerdeka Stadium5000 ft
Open University MalaysiaOpen University Malaysia1.4 mi
Sultan Abdul Samad BuildingSultan Abdul Samad Building1.1 miJalan Raja Merdeka Square
Merdeka SquareMerdeka Square1.1 mi Kuala LumpurMalaysia
National Mosque (Masjid Negara)National Mosque (Masjid Negara)1.4 miJalan Perdana
National Science CenterNational Science Center4.5 miJalan Persiaran Bukit Kiara
National ZooNational Zoo5.4 miHulu Kelang, Kuala Lumpur
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Getting around
Train
Ampang Park Station1.0 mi
Old Kuala Lumpur Railway Station1.4 mi
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Reviews
7.8
FabulousBased on  985  reviews
  • 8.8
    Superb

    V good comfort & cool

  • 5.0
    Guest rating

    Close to the monyrail!

    Old hotel thats need to be renovated!!

  • 4.6
    Guest rating

    Location

    Had to wait 1 hour to get our rooms although I booked the rooms a week ahead and arrived at the hotel at 3.00pm! I requested an extra bed in one of the rooms upon booking and it was not in our room.Than requested it two more times at 6pm , house keeping and front staff. At 10.30 pm it still had not arrived and had to request it again!!!!! Finally after speaking up loud and clear we received the extra bed at 11.00pm without an apology! However it took the front desk less than a minute after to tell that there was an extra charge that I already knew!

  • 10.0
    Exclusive

    the breakfast the lobby of the hotel is marvellous , the location is very near from pavillion mall , no need to go to bucket bintang street to go pavellion mall , u can walk to petronass twintours by walking , they have good spa and massage,they will give you 15% discount for spa. food services in room is good , they have small garden with concreat chairs outside the hotel for smoking, which is good

    the internet not free and no wirless at room just cabel and u have to pay also at the lobby,

  • 9.2
    Superb

    The fact that it is in the centre of town nearing shopping centres etc., plus the buffet food was excellent, and there was just so much variety.

    A little more attention to the room cleanliness would have been nice, ie. the fridge had been neglected.

  • 9.6
    Exclusive

    close to shopping centers resterants

  • 5.0
    Guest rating

    the breakfast was excellent and staff fiendly. location was good.

    room old stained and falling apart and dirty,

  • 7.0
    Very good

    The staff where really pleasant and always helpfull

  • 8.2
    Fabulous

    People were so helpful if needed

    Taxi prices that were reserved by the hotel were triple the original price

  • 8.2
    Fabulous

    The location was great. We stayed in a club room and the value for money with breakfast, afternoon tea and evening cocktails included was very good. Our room was spacious and comfortable. They were able to find us a room even though we arrived on a flight from Paris at 8 A.M. We were also offered breakfast that morning at no charge. The staff were clearly trained to go out of their way to be friendly, almost to the point where it became annoying. I guess over-friendly staff is not really a criticism.

    The room, especially the bathroom, needs updating. Cracked tiles, stains and general wear and tear were obvious. Little things in our room weren't up to standard like stains on a chair, marks on the carpet and scuff marks on the walls. There was an old style T.V. which had very poor reception. Still, we didn't pay a lot for this club room so I gues you have to take the good with the bad.

  • 4.6
    Guest rating

    Close to city Large size room and comfortable

    Service Staff Management Old building Horrible customer service

  • 10.0
    Exclusive

    They made an effort to be friendly and helpful.

  • 10.0
    Exclusive

    very cenral location and wonderful service

  • 7.4
    Very good

    Location

    Toilet kinda old. Safe was not working though I called hotel reception about it, no one came to fix it. No Internet connection in rooms. You have to get down to the lobby or pool to access wifi.

  • 6.4
    Good

    Location, walking distance to shopping, food street and transport.

    Check in: was refused a second room key until next day? Very strange. First room given. Electric Switchboard made a loud humming noise, had to change room. Second room had two (?) saves, both of them locked.Had to call service to fix it. Called twice during my stay to get it fixed again as save did not close properly. Room service very late . One day had to call at 3 pm to get the room made up.Simple bathroom needs such as shower gel and shampoo was only delivered after prompting. Carpet was clean but badly stained. Shower recess in need of good scrub, generally the bathroom looked very tired.But, staff friendly and willing to help whenever pushed.

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Highlights
8
FabulousBased on  985 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Malaysia

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Train
Ampang Park Station1.0 mi
Old Kuala Lumpur Railway Station1.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room