Istana Hotel - Kuala Lumpur

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Istana Hotel - Kuala Lumpur

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Private dining services

Snack bar

Coffee shop

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Istana Kuala Lumpur City Center is a 5-star deluxe hotel providing a tasteful accommodation only minutes away from Kuala Lumpur Bird Park, Petaling Street and Merdeka Stadium.

The city center is about 30 minutes on foot.

Hotel Istana Kuala Lumpur City Center is set close to commercial centers and shops.

Hotel Istana Kuala Lumpur City Center is within a 20-minute drive to Sultan Abdul Aziz Shah airport.

Rooms

Guests at Hotel Istana Kuala Lumpur City Center are accommodated in rooms with free Wi-Fi, a mini bar, television with satellite channels, a trouser press and a safe. Most of the rooms offer a spectacular view of the garden. For more comfort a shower, terry bathrobes and free toiletries are provided.

Eat & Drink

Different dishes of Indian cuisine are served at the restaurant. At the contemporary café bar guests will enjoy a selection of refreshments and coffee. Guests can share a meal in Albion and Palate Palette, located about 250 meters away.

You can start your day with a buffet breakfast, which costs MYR 45 per person per night. 

Services

The hotel offers limousine rental services for travelling a shopping area.

Relax

A wellness center and a Jacuzzi as well as Turkish steam bath, reflex massage and facials are available to guests on site. Such activities as lawn tennis and squash are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   23.  Number of rooms:   515.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course
  • Squash

Services

  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Private dining services
  • Halal food
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach chairs
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Sink
  • Toilet

Self-catering

  • Kitchenette

Bedroom

  • Paid bed linen & towels

Media

  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of MYR 92.80 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
Show big map »

Hotel Address:

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200

Get directions
City Center
  • Kuala Lumpur
    1.8 mi
Train Stations
  • Ampang Park Station
    1.0 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Taps Beer Bar
    600 ft
  • Suka (cuisine: Asian)
    500 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    23
  • Number of rooms:
    515

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Rooms and availability

Club Twin Room
Bed type: 2 Single beds or Double bed
Size: 410 sq. feet
Check Prices
— Less information+ More information

Double With 2 Extra Beds (3-12 Years)

Standard Double Room
Bed type: Double bed or 2 Single beds
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— Less information+ More information

Standard|Double Room - Bed and Breakfast

Istana photos Room
Two-Bedroom King Suite
Bed type: 2 Single beds
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— Less information+ More information
Standard One-Bedroom Suite
Bed type: Double bed
Check Prices
— Less information+ More information

Suite|Standard 1 Bedroom Suite - Breakfast included

Two-Bedroom Suite
Bed type: Sleeping arrangements for 4 persons or Double bed
Check Prices
  • Air conditioning
— Less information+ More information

Suite|Standard 2 Bedroom Suite

Room facilities
    Two-Bedroom Quadruple Room
    Bed type: Sleeping arrangements for 4 persons
    Check Prices
    — Less information+ More information

    Suite|2 Bedroom Suite Quad Room

    Deluxe Double Room
    Bed type: 2 Single beds or Double bed or Double bed or Twin beds
    Size: 410 sq. feet
    Check Prices
    — Less information+ More information

    Deluxe|Twin Room Deluxe (Without Breakfast)

    How to reach hotel

    hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
    Show big map »

    Hotel Address:

    73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200

    Get directions
    City Center
    • Kuala Lumpur
      1.8 mi
    Train Stations
    • Ampang Park Station
      1.0 mi
    • Old Kuala Lumpur Railway Station
      1.4 mi
    Restaurants
    • Taps Beer Bar
      600 ft
    • Suka (cuisine: Asian)
      500 ft
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      23
    • Number of rooms:
      515

    Hotel Awards

    MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Malaysia

    Use Badge

    Istana Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    What's nearby

    Tourist attractions

    • KL Hop-On Hop-Off City Sightseeing - 700 ft

    Popular areas

    • Kuala Lumpur City Centre - 3000 ft

    Places of interest

    • Jalan Alor - 1000 ft
    • Bukit Bintang Monorail Station - 1400 ft
    • Starhill Gallery - 1400 ft
    • Lot 10 - 1400 ft
    • Greenbox KTV Kuala Lumpur - 1700 ft
    • Aquaria KLCC - 1700 ft
    • Berjaya Times Square - 2300 ft
    • Berjaya Time Square Theme Park Kuala Lumpur - 2700 ft
    • Menara KL Tower - 2700 ft

    Convention centers

    • Kuala Lumpur Convention Center - 1700 ft

    Shopping areas

    • Bukit Bintang Plaza - 700 ft
    • Pavilion Kuala Lumpur - 1000 ft
    • Pavilion Mall - 1000 ft
    • Farenheit 88 - 1400 ft
    • KL Plaza - 1400 ft
    • Sungei Wang Plaza - 1700 ft
    • Low Yat Plaza - 2000 ft
    • Low Yat Plaza - 2000 ft

    Monuments and Landmarks

    Parks

    Local attractions

    • Chinatown - Kuala Lumpur - 5200 ft
      Jalan Petaling, Kuala Lumpur
    • Sze Ya Temple - 5200 ft
      Jln. Tun H.S. Lee and Jln. Cheng Lock, Kuala Lumpur
    • Chan See Shu Yuen Temple - 1.0 mi
      172 Jalan Petaling, Kuala Lumpur
    • Guan Di Temple Kuala Lumpur Malaysia - 5100 ft
      Jalan Tun H.S. Lee No.168, Kuala Lumpur
    • Sri Mahamariamman - 1.0 mi
      163 Jln. Tun H.S. Lee, Kuala Lumpur

    Near the hotel

    • Istana Negara - 1100 ft
      Jalan Istana, Kuala Lumpur
    • Muzium Telekom - 2000 ft
      Jalan Raja Chulan, Kuala Lumpur
    • Menara Kuala Lumpur Tower - 2600 ft
      Jalan Punchak, Kuala Lumpur
    • Berjaya Times Square - 2600 ft
      1 Jalan Imbi, Kuala Lumpur
    • Jalan Alor - 2000 ft
      Kuala LumpurMalaysia
    • Petronas Twin Towers - 3200 ft
      Kuala Lumpur City Centre, Kuala Lumpur
    • Berjaya Time Square Theme Park - 2400 ft
      1 Jalan Imbi, Kuala Lumpur

    Restaurants nearby

    • Taps Beer Bar - 600 ft

      Address: A-0-3, One Residency, 1 Jalan Nagasari | (Off Jalan Raja Chulan)
      Phone: +60321101560

      85% likes this, based on 79 reviews
      Price Range: USD 5 - USD 14

    • PAPER + TOAST - 500 ft

      Address: A-0-5, One Residency, 1 Jalan Nagasari
      Phone: 603.2141.6752

      84% likes this, based on 30 reviews
      Cuisine: Healthy

    • Restoran Nagasari Curry House - 600 ft

      Address: Jalan Nagasari

      67% likes this, based on 74 reviews
      Cuisine: Indian

    • Suka - 500 ft

      Address: 1 Jalan Nagasari

      83% likes this, based on 15 reviews
      Cuisine: Asian

    • Kampachi Equatorial Hotel - 500 ft

      Address: Equatorial Hotel
      Phone: +603-2161-7777x8444

      69% likes this, based on 49 reviews
      Cuisine: Japanese
      Price Range: USD 1 - USD 101

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      23
    • Number of rooms:
      515

    Hotel Awards

    MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Malaysia

    Use Badge

    Hotels nearby

    Istana Reviews

    Guest reviews are submitted by our customers after their stay at Istana

    Average guest rating

    7.8out of 10
    Fabulous
    Based on 1043 reviews

    Guest reviews

    • Group of friends
      7.4

      This hotel is close to the city center and you can see kuala lampour city on foot. It's breakfast is very good. I try dinner and it's amazing.

    • Single
      7.4

      Location and value for money are excellent - staff are very welcoming

      I was unable to use my debit card to provide a deposit for incidentals, forcing me to find a local atm to provide a cash alternative. This was a great inconvenience and unnecessary.

    • Couple
      9.2

      Great location, large rooms, luxury at a great price.

    • Couple
      6.6

      Great hospitality

      I was staying at suite room should b the best,,but it was leaking (toilet washer) and the roommaid dont do nothing but turn it off,evening cocktail is too early,not much variation of breakfast on the executive lounge,took me over an hour for my room ready after checked in

    • Family with children
      3.8

      1-They just gave each room 1 key for opening the door and if you lost the key they would charge guest for 20-200 rm! 2_breakfast counter was very poor and staf they did not have fast reaction to guest request,may be you would get a glass of water after 30 Min if you were enough lucky. 3- A personal bath robe was taken from our room and with too much folow up it return back to us!!!

    • Group of friends
      6.2

      In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.

      Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.

    • Family with children
      10.0

      Comfortable, helpful staff, excellent location and value for money

    • Couple
      4.6

      The location of the hotel is near to the main shopping area which is the Bukit Bintang and Pavilion Shopping Centre. Therefore this hotel is very accessible. It is not far from klcc where it is possible to take the monorail from the nearby station to klcc.

      The service provided by the hotel is not up to standard. The room provided is not fully prepared for guests. Towels were not given when I checked into this hotel. And it took more than one hour to get the towels.

    • Older travelers
      7.8

      It was our 4th or 5th stay at the Hotel Istana kl. So far we are satisfied with the service dedicated to us.

    • Group of friends
      7.4

      The loby bar service (Coffee) was 7 star world standard. Especially Nora, the Maneger is to be rated as to a 7 star employee in the hospitality industry My background is opening 5 star hotels around the world, base in Australia and my opinion is based on these standards. Rooms were tired (decor)and carpets were dirty with stains. Housekeeping is avereage not 5 star. No rack to keep luggage Very avereage amenities not 4 or 5 star standard more 3 star International standard. The Food presentation at dinner buffet is 5 star BUT the quility and taste is average specially seafood and meats. The crabs and prawns were freezer burnt and very below standards The BBQ food served was cold and horrble, very dry meats and prawns. Overall ok ( 3-4 out of 10 for Food) 9 out of 10 for presentaion of food Regards Lakshman

    • Single
      10.0

      I loved the location of this hotel right in the ACTION zone. The staff were amazing and so helpful!! My room was lovely. I wish I got a chance to use the on site spa as the treatments there looked SO good. I highly reccommend this hotel for you next trip!

    • Older travelers
      3.8

      Nothing really except the location, the food at the restaurant and coffee at the lobby, and a few very pleasant staff.

      This is the worst experience I had at a so-called 5 star hotel in my years of travel. It should be rated a 3 star hotel. Extremely poor service in general. Repeated calls to concierge to get your luggage will not be responded to and you have to drag your luggage yourself. 3 times I and my friends had to do that over a 5 day period. Promises to open the room safe will not lead to anything. For many staff, it seems hotel guests are a burden. The reservations section does not seem to know what the front desk is doing. You may have done your booking with Booked.net and after your departure, you may be notified by the Booked.net that based This is my first experience of this nature. In my years of travel, I have never seen such a 5 star hotel. Even basic toiletries you would expect to find at a 5 star hotel bathroom are not provided. On some days you have to ring the housekeeping to come and clean your room!

    • Family with children
      10.0

      It was not my first time to sit in Hotel Istana, we really liked the place, the staff were very welcoming and smiling through all the day. Te location is vert strategic. Everything is reachable, you have seven eleven supermarket 24 hours open if you need something urgent only by crossing the road. Of course this will not be the last time to come and sit in Hotel Istana.

      May be the checkout should also be from the lounge even if there is balance to be returned.

    • Older travelers
      7.8

      We had a good stay however, we are now in dispute with the hotel because on our return home to Australia we discovered we had been charged twice for the room on our Visa card. The first charge was dated on the day we made the internet booking and looks to be about the correct rate, the second charge was made the day we left the hotel and is three times the internet rate quoted. I have been to our bank to get the payment stopped but they can do nothing and we should contact the hotel; which I have done. We are really disapointed that this has happened and would appreciate it if you could apply some pressure on the hotel to reverse the charge. regards Larry Lee.

    • Single
      5.0

      The price was reasonable for what was offered.

      It does not live up to its billing of 4* or 5*. Very poor breakfast. Last of minibar was very annoying. Decor was very poor. Leaking water from toilet cistern. Overall, big building, but very poor quality.

    How to reach hotel

    hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
    Show big map »

    Hotel Address:

    73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200

    Get directions
    City Center
    • Kuala Lumpur
      1.8 mi
    Train Stations
    • Ampang Park Station
      1.0 mi
    • Old Kuala Lumpur Railway Station
      1.4 mi
    Restaurants
    • Taps Beer Bar
      600 ft
    • Suka (cuisine: Asian)
      500 ft
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      23
    • Number of rooms:
      515

    Hotel Awards

    MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Malaysia

    Use Badge