Istana Hotel - Kuala Lumpur

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Istana Hotel - Kuala Lumpur

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid valet parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/ Tea in lobby

Cafe

Coffee shop

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Featuring a health club, a sundeck and a nightclub, Istana Hotel offers luxury rooms overlooking the city. Founded in 1993, the hotel underwent a renovation in 2001.

The excellent hotel is placed in a business area, a short walk from a museum, monuments and a gallery. The property is located within a 30-minute walk to the center of Kuala Lumpur.

Aside from using a meeting room, secretarial services and a banquet hall on-site, guests can take advantage of banks and convention centers nearby.

Ampang Park train station is a 15-minute walk away. Due to its location 20 km from Sultan Abdul Aziz Shah airport, fast access to the Istana Hotel is provided.

Rooms

The hotel offers 515 rooms. They are fitted with a minibar, an in-room safe, climate control, free Wi-Fi and TV. The rooms feature warm colored décor and en suite bathrooms with a shower, a spa bathtub and a hairdryer.

Eat & Drink

Guests can enjoy fine flavors of contemporary meals at the garden restaurant. The sports bar serves refreshments, tea and coffee. Serving a wide range of dishes, Suka and Delucca can be reached within 5 minutes’ walk.

You can start your day with a buffet breakfast, which costs MYR 45 per person per night. 

Services

Guests can rent limousines to discover the nearby sites.

Relax

Providing a spa lounge, a treatment room and a sauna along with Turkish steam bath, reflex massage and facials, Istana Hotel ensures guests a pleasant stay. Such fitness options as a gym, fitness classes and yoga classes are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   23.  Number of rooms:   515.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • VIP check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Squash
  • Tennis

Services

  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Catering service
  • Halal food
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Secretarial service
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Video games

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach chairs
  • Entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Sitting area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Sink
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels
  • Bathroom telephone

Self-catering

  • Kitchenette

Bedroom

  • Paid bed linen & towels
  • Down comforter

Media

  • Cable/ Satellite television
  • Hi-Fi
  • In-room computer
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of MYR 92.80 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
Show big map »

Hotel Address:

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200

Get directions
City Center
  • Kuala Lumpur
    1.8 mi
Train Stations
  • Ampang Park Station
    1.0 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Taps Beer Bar
    600 ft
  • Suka (cuisine: Asian)
    500 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    23
  • Number of rooms:
    515

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Rooms and availability

Istana photos Room
Club Double Room
Bed type: Double bed or 2 Single beds or King-size bed
Size: 410 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Standard|Club Room

Room facilities
    Club Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Check Prices
    — Less information+ More information

    Triple room

    Istana photos Room
    Club Suite
    Bed type: King-size bed or Double bed or 2 Single beds
    Size: 855 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Istana photos Room
      Club Deluxe Double Room
      Bed type: Double bed
      Size: 410 sq. feet
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information

      Deluxe|Club Deluxe Double Room

      Room facilities
        Istana photos Room
        Standard Double Room
        Bed type: Double bed or 2 Single beds or Double bed or Twin beds
        Size: 410 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Standard|Club. Standard Double Room.

        Room facilities
          One-Bedroom Triple Room
          Bed type: Sleeping arrangements for 3 persons
          Check Prices
          — Less information+ More information

          Triple room

          Istana photos Room
          One-Bedroom Suite
          Bed type: Twin beds or Double bed or 2 Single beds
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Suite|Twin Room 1 Bedroom Suite

          Room facilities
            Istana photos Room
            Two-Bedroom Suite
            Bed type: Twin beds or Double bed or 2 Single beds
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Suite|Twin Room 2 Bedroom Suite

            Room facilities
              Two-Bedroom Quadruple Room
              Bed type: Sleeping arrangements for 4 persons
              Check Prices
              — Less information+ More information
              Istana photos Room
              Deluxe Double Room
              Bed type: Double bed or 2 Single beds or Twin beds
              Size: 410 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Double room

              Room facilities
                Deluxe Triple Room
                Bed type: Sleeping arrangements for 3 persons
                Check Prices
                — Less information+ More information

                Triple room

                How to reach hotel

                hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
                Show big map »

                Hotel Address:

                73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200

                Get directions
                City Center
                • Kuala Lumpur
                  1.8 mi
                Train Stations
                • Ampang Park Station
                  1.0 mi
                • Old Kuala Lumpur Railway Station
                  1.4 mi
                Restaurants
                • Taps Beer Bar
                  600 ft
                • Suka (cuisine: Asian)
                  500 ft
                Hotel information
                • Check-in:
                  from  12 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  23
                • Number of rooms:
                  515

                Hotel Awards

                MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Malaysia

                Use Badge

                Istana Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Tourist attractions

                • KL Hop-On Hop-Off City Sightseeing - 700 ft

                Popular areas

                • Kuala Lumpur City Centre - 3000 ft

                Places of interest

                • Jalan Alor - 1000 ft
                • Bukit Bintang Monorail Station - 1400 ft
                • Starhill Gallery - 1400 ft
                • Lot 10 - 1400 ft
                • Greenbox KTV Kuala Lumpur - 1700 ft
                • Aquaria KLCC - 1700 ft
                • Kuala Lumpur Convention Center - 1700 ft
                • Berjaya Times Square - 2300 ft
                • Berjaya Time Square Theme Park Kuala Lumpur - 2700 ft
                • Menara KL Tower - 2700 ft

                Shopping areas

                • Pavilion Mall - 1000 ft
                • KL Plaza - 1400 ft
                • Low Yat Plaza - 2000 ft

                Monuments and Landmarks

                Museums

                Business areas

                • Bukit Bintang Plaza - 700 ft
                • Pavilion Kuala Lumpur - 1000 ft
                • Farenheit 88 - 1400 ft
                • Sungei Wang Plaza - 1700 ft
                • Low Yat Plaza - 2000 ft

                Local attractions

                • Chinatown - Kuala Lumpur - 5200 ft
                  Jalan Petaling, Kuala Lumpur
                • Sze Ya Temple - 5200 ft
                  Jln. Tun H.S. Lee and Jln. Cheng Lock, Kuala Lumpur
                • Chan See Shu Yuen Temple - 1.0 mi
                  172 Jalan Petaling, Kuala Lumpur
                • Guan Di Temple Kuala Lumpur Malaysia - 5100 ft
                  Jalan Tun H.S. Lee No.168, Kuala Lumpur
                • Sri Mahamariamman - 1.0 mi
                  163 Jln. Tun H.S. Lee, Kuala Lumpur

                Near the hotel

                • Istana Negara - 1100 ft
                  Jalan Istana, Kuala Lumpur
                • Muzium Telekom - 2000 ft
                  Jalan Raja Chulan, Kuala Lumpur
                • Menara Kuala Lumpur Tower - 2600 ft
                  Jalan Punchak, Kuala Lumpur
                • Berjaya Times Square - 2600 ft
                  1 Jalan Imbi, Kuala Lumpur
                • Jalan Alor - 2000 ft
                  Kuala LumpurMalaysia
                • Petronas Twin Towers - 3200 ft
                  Kuala Lumpur City Centre, Kuala Lumpur
                • Berjaya Time Square Theme Park - 2400 ft
                  1 Jalan Imbi, Kuala Lumpur

                Restaurants nearby

                • Taps Beer Bar - 600 ft

                  Address: A-0-3, One Residency, 1 Jalan Nagasari | (Off Jalan Raja Chulan)
                  Phone: +60321101560

                  85% likes this, based on 79 reviews
                  Price Range: USD 5 - USD 14

                • PAPER + TOAST - 500 ft

                  Address: A-0-5, One Residency, 1 Jalan Nagasari
                  Phone: 603.2141.6752

                  84% likes this, based on 30 reviews
                  Cuisine: Healthy

                • Restoran Nagasari Curry House - 600 ft

                  Address: Jalan Nagasari

                  67% likes this, based on 74 reviews
                  Cuisine: Indian

                • Suka - 500 ft

                  Address: 1 Jalan Nagasari

                  83% likes this, based on 15 reviews
                  Cuisine: Asian

                • Kampachi Equatorial Hotel - 500 ft

                  Address: Equatorial Hotel
                  Phone: +603-2161-7777x8444

                  69% likes this, based on 49 reviews
                  Cuisine: Japanese
                  Price Range: USD 1 - USD 101

                Hotel information
                • Check-in:
                  from  12 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  23
                • Number of rooms:
                  515

                Hotel Awards

                MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Malaysia

                Use Badge

                Hotels nearby
                Serenity Hostels
                2 stars
                0.3 km

                Istana Reviews

                Guest reviews are submitted by our customers after their stay at Istana

                Average guest rating

                7.8out of 10
                Fabulous
                Based on 1043 reviews

                Guest reviews

                • Group of friends
                  7.4

                  This hotel is close to the city center and you can see kuala lampour city on foot. It's breakfast is very good. I try dinner and it's amazing.

                • Single
                  7.4

                  Location and value for money are excellent - staff are very welcoming

                  I was unable to use my debit card to provide a deposit for incidentals, forcing me to find a local atm to provide a cash alternative. This was a great inconvenience and unnecessary.

                • Couple
                  9.2

                  Great location, large rooms, luxury at a great price.

                • Couple
                  6.6

                  Great hospitality

                  I was staying at suite room should b the best,,but it was leaking (toilet washer) and the roommaid dont do nothing but turn it off,evening cocktail is too early,not much variation of breakfast on the executive lounge,took me over an hour for my room ready after checked in

                • Family with children
                  3.8

                  1-They just gave each room 1 key for opening the door and if you lost the key they would charge guest for 20-200 rm! 2_breakfast counter was very poor and staf they did not have fast reaction to guest request,may be you would get a glass of water after 30 Min if you were enough lucky. 3- A personal bath robe was taken from our room and with too much folow up it return back to us!!!

                • Group of friends
                  6.2

                  In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.

                  Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.

                • Family with children
                  10.0

                  Comfortable, helpful staff, excellent location and value for money

                • Couple
                  4.6

                  The location of the hotel is near to the main shopping area which is the Bukit Bintang and Pavilion Shopping Centre. Therefore this hotel is very accessible. It is not far from klcc where it is possible to take the monorail from the nearby station to klcc.

                  The service provided by the hotel is not up to standard. The room provided is not fully prepared for guests. Towels were not given when I checked into this hotel. And it took more than one hour to get the towels.

                • Older travelers
                  7.8

                  It was our 4th or 5th stay at the Hotel Istana kl. So far we are satisfied with the service dedicated to us.

                • Group of friends
                  7.4

                  The loby bar service (Coffee) was 7 star world standard. Especially Nora, the Maneger is to be rated as to a 7 star employee in the hospitality industry My background is opening 5 star hotels around the world, base in Australia and my opinion is based on these standards. Rooms were tired (decor)and carpets were dirty with stains. Housekeeping is avereage not 5 star. No rack to keep luggage Very avereage amenities not 4 or 5 star standard more 3 star International standard. The Food presentation at dinner buffet is 5 star BUT the quility and taste is average specially seafood and meats. The crabs and prawns were freezer burnt and very below standards The BBQ food served was cold and horrble, very dry meats and prawns. Overall ok ( 3-4 out of 10 for Food) 9 out of 10 for presentaion of food Regards Lakshman

                • Single
                  10.0

                  I loved the location of this hotel right in the ACTION zone. The staff were amazing and so helpful!! My room was lovely. I wish I got a chance to use the on site spa as the treatments there looked SO good. I highly reccommend this hotel for you next trip!

                • Older travelers
                  3.8

                  Nothing really except the location, the food at the restaurant and coffee at the lobby, and a few very pleasant staff.

                  This is the worst experience I had at a so-called 5 star hotel in my years of travel. It should be rated a 3 star hotel. Extremely poor service in general. Repeated calls to concierge to get your luggage will not be responded to and you have to drag your luggage yourself. 3 times I and my friends had to do that over a 5 day period. Promises to open the room safe will not lead to anything. For many staff, it seems hotel guests are a burden. The reservations section does not seem to know what the front desk is doing. You may have done your booking with Booked.net and after your departure, you may be notified by the Booked.net that based This is my first experience of this nature. In my years of travel, I have never seen such a 5 star hotel. Even basic toiletries you would expect to find at a 5 star hotel bathroom are not provided. On some days you have to ring the housekeeping to come and clean your room!

                • Family with children
                  10.0

                  It was not my first time to sit in Hotel Istana, we really liked the place, the staff were very welcoming and smiling through all the day. Te location is vert strategic. Everything is reachable, you have seven eleven supermarket 24 hours open if you need something urgent only by crossing the road. Of course this will not be the last time to come and sit in Hotel Istana.

                  May be the checkout should also be from the lounge even if there is balance to be returned.

                • Older travelers
                  7.8

                  We had a good stay however, we are now in dispute with the hotel because on our return home to Australia we discovered we had been charged twice for the room on our Visa card. The first charge was dated on the day we made the internet booking and looks to be about the correct rate, the second charge was made the day we left the hotel and is three times the internet rate quoted. I have been to our bank to get the payment stopped but they can do nothing and we should contact the hotel; which I have done. We are really disapointed that this has happened and would appreciate it if you could apply some pressure on the hotel to reverse the charge. regards Larry Lee.

                • Single
                  5.0

                  The price was reasonable for what was offered.

                  It does not live up to its billing of 4* or 5*. Very poor breakfast. Last of minibar was very annoying. Decor was very poor. Leaking water from toilet cistern. Overall, big building, but very poor quality.

                How to reach hotel

                hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
                Show big map »

                Hotel Address:

                73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200

                Get directions
                City Center
                • Kuala Lumpur
                  1.8 mi
                Train Stations
                • Ampang Park Station
                  1.0 mi
                • Old Kuala Lumpur Railway Station
                  1.4 mi
                Restaurants
                • Taps Beer Bar
                  600 ft
                • Suka (cuisine: Asian)
                  500 ft
                Hotel information
                • Check-in:
                  from  12 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  23
                • Number of rooms:
                  515

                Hotel Awards

                MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Malaysia

                Use Badge