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Istana - Kuala Lumpur

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Istana - Kuala Lumpur

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Istana Hotel provides guests with a deluxe accommodation in a shopping area of Kuala Lumpur. An example of urban architecture, this hotel was opened in 1993 and was fully restored in 2005.

National Monument is located just 2.9 km away. The property is in a 30-minute walk to Kuala Lumpur city center.

This hotel is ideally placed close to restaurants, a theme park and brasseries.

Istana Hotel is located within a 25-minute drive from Sultan Abdul Aziz Shah airport.

Rooms

The classic rooms at Istana Hotel come with a mini bar, climate control, high-speed internet, a private safe and a living area. Istana Hotel offers rooms with city view. They are fitted with a dishwasher and coffee/tea makers as well as en suite bathrooms with a shower, a hairdryer and a spa bathtub.

Eat & Drink

The garden restaurant amazes guests with delicious Asian dishes in an informal atmosphere. Guests can unwind in the Sports bar with a favourite drink. Serving a wide range of dishes, PAPER + TOAST and Delucca can be reached within 5 minutes’ walk.

You can start your day with a buffet breakfast, which costs MYR 45 per person per night. 

Services

Offering limousine rental services, Istana Hotel induces guests to explore the area.

Relax

The property offers a spa lounge, a health club and a steam room along with steam baths, facials and Turkish bath. Sport facilities include lawn tennis and squash.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   23.  Number of rooms:   515.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Сhemist's
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Female traveler room/floor
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Darts
  • Squash

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • A la carte restaurant
  • Fine dining
  • Cafe
  • Poolside snack bar
  • Halal food
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet

Self-catering

  • Electric kettle

Bedroom

  • Paid bed linen & towels
  • Down comforter

Media

  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 2 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Istana - Kuala Lumpur Kuala Lumpur location
Show big map »

Hotel Address:

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200

Get directions
Train
  • Ampang Park Station
    1.0 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Taps Beer Bar
    600 ft
  • Suka (cuisine: Asian)
    500 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Number of floors:
    23
  • Number of rooms:
    515

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Rooms and availability

Istana photos Room
Club Double Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • In-room safe
  • Air conditioning
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Privilege access to executive lounge
  • 220/240 V AC
  • Trousers press
  • Fire alarm
  • Newspapers
  • Voice mail
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Cotton sheets
  • Sofa
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Data ports
  • Radio
Istana photos Room
Club Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Super King-size bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

Suite|Double Club Suite (Double bed or 2 twin beds)

Istana photos Room
Deluxe Twin Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • In-room safe
  • Air conditioning
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Carpeted floor
  • 220/240 V AC
  • Trousers press
  • Fire alarm
  • Newspapers
  • Voice mail
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Cotton sheets
  • Sofa
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Data ports
  • Radio
Istana photos Room
Deluxe Tower Twin Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Trousers press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Club King (with extra bed)

Club Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Club Room (Single)

Club Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Premier One-Bedroom Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Premier Two-Bedroom Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Premier One-Bedroom King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Direct dial phone number
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Standard|Standard Double Club Room (Double bed or 2 twin beds)

Studio Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|One Bedroom Suite King (with extra bed)

Two-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

  • Check Prices
Room Description:

Suite|Two Bedroom Suite King, 2 Single Beds

King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
One-Bedroom Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Laundry services
  • Living room
  • 220/240 V AC
  • Trousers press
  • Interconnecting doors
  • Voice mail
  • Direct dial phone number
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Computer hookup
  • Radio
Room Description:

Suite|Double Suite with 1 bedroom (Double bed or 2 twin beds)

Two-Bedroom Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Laundry services
  • Living room
  • 220/240 V AC
  • Trousers press
  • Interconnecting doors
  • Voice mail
  • Direct dial phone number
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Computer hookup
  • Radio
Room Description:

Suite|Double Suite with 2 rooms (Double bed or 2 twin beds)

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe
  • Direct dial phone number
  • Dining:Mini-bar
  • Media:Cable/satellite TV
Room Description:

Deluxe|Deluxe King (with extra bed)

Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Deluxe Room (Single)

Deluxe Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Executive Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices

Istana Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Sultan Abdul Samad Building1.1 mi
    Jalan Raja Merdeka Square
  • National Mosque (Masjid Negara)1.4 mi
    Jalan Perdana
  • National Zoo5.4 mi
    Hulu Kelang, Kuala Lumpur
  • Merdeka Square1.1 mi
    Kuala LumpurMalaysia
  • National Science Center4.5 mi
    Jalan Persiaran Bukit Kiara

Near the hotel

  • Petronas Twin Towers3200 ft
    Kuala Lumpur City Centre
  • Petaling Street4900 ft
    55 Petaling Street
  • Kuala Lumpur City Centre 3000 ft
    Kuala LumpurMalaysia

Restaurants nearby

  • Taps Beer Bar600 ft

    Address: A-0-3, One Residency, 1 Jalan Nagasari | (Off Jalan Raja Chulan)
    Phone: +60321101560

    85% likes this, based on 79 reviews
    Price Range: USD 5 - USD 14

  • PAPER + TOAST500 ft

    Address: A-0-5, One Residency, 1 Jalan Nagasari
    Phone: 603.2141.6752

    84% likes this, based on 30 reviews
    Cuisine: Healthy

  • Restoran Nagasari Curry House600 ft

    Address: Jalan Nagasari

    67% likes this, based on 74 reviews
    Cuisine: Indian

  • Suka500 ft

    Address: 1 Jalan Nagasari

    83% likes this, based on 15 reviews
    Cuisine: Asian

  • Kampachi Equatorial Hotel500 ft

    Address: Equatorial Hotel
    Phone: +603-2161-7777x8444

    69% likes this, based on 49 reviews
    Cuisine: Japanese
    Price Range: USD 1 - USD 101

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Number of floors:
    23
  • Number of rooms:
    515

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Istana Reviews

Guest reviews are submitted by our customers after their stay at Istana

7.8
FabulousBased on947 reviews

Guest reviews

  • Group of friends
    7.4

    This hotel is close to the city center and you can see kuala lampour city on foot. It's breakfast is very good. I try dinner and it's amazing.

  • Single
    7.4

    Location and value for money are excellent - staff are very welcoming

    I was unable to use my debit card to provide a deposit for incidentals, forcing me to find a local atm to provide a cash alternative. This was a great inconvenience and unnecessary.

  • Couple
    9.2

    Great location, large rooms, luxury at a great price.

  • Couple
    6.6

    Great hospitality

    I was staying at suite room should b the best,,but it was leaking (toilet washer) and the roommaid dont do nothing but turn it off,evening cocktail is too early,not much variation of breakfast on the executive lounge,took me over an hour for my room ready after checked in

  • Family with children
    3.8

    1-They just gave each room 1 key for opening the door and if you lost the key they would charge guest for 20-200 rm! 2_breakfast counter was very poor and staf they did not have fast reaction to guest request,may be you would get a glass of water after 30 Min if you were enough lucky. 3- A personal bath robe was taken from our room and with too much folow up it return back to us!!!

  • Group of friends
    6.2

    In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.

    Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.

  • Family with children
    10.0

    Comfortable, helpful staff, excellent location and value for money

  • Couple
    4.6

    The location of the hotel is near to the main shopping area which is the Bukit Bintang and Pavilion Shopping Centre. Therefore this hotel is very accessible. It is not far from klcc where it is possible to take the monorail from the nearby station to klcc.

    The service provided by the hotel is not up to standard. The room provided is not fully prepared for guests. Towels were not given when I checked into this hotel. And it took more than one hour to get the towels.

  • Older travelers
    7.8

    It was our 4th or 5th stay at the Hotel Istana kl. So far we are satisfied with the service dedicated to us.

  • Group of friends
    7.4

    The loby bar service (Coffee) was 7 star world standard. Especially Nora, the Maneger is to be rated as to a 7 star employee in the hospitality industry My background is opening 5 star hotels around the world, base in Australia and my opinion is based on these standards. Rooms were tired (decor)and carpets were dirty with stains. Housekeeping is avereage not 5 star. No rack to keep luggage Very avereage amenities not 4 or 5 star standard more 3 star International standard. The Food presentation at dinner buffet is 5 star BUT the quility and taste is average specially seafood and meats. The crabs and prawns were freezer burnt and very below standards The BBQ food served was cold and horrble, very dry meats and prawns. Overall ok ( 3-4 out of 10 for Food) 9 out of 10 for presentaion of food Regards Lakshman

  • Single
    10.0

    I loved the location of this hotel right in the ACTION zone. The staff were amazing and so helpful!! My room was lovely. I wish I got a chance to use the on site spa as the treatments there looked SO good. I highly reccommend this hotel for you next trip!

  • Older travelers
    3.8

    Nothing really except the location, the food at the restaurant and coffee at the lobby, and a few very pleasant staff.

    This is the worst experience I had at a so-called 5 star hotel in my years of travel. It should be rated a 3 star hotel. Extremely poor service in general. Repeated calls to concierge to get your luggage will not be responded to and you have to drag your luggage yourself. 3 times I and my friends had to do that over a 5 day period. Promises to open the room safe will not lead to anything. For many staff, it seems hotel guests are a burden. The reservations section does not seem to know what the front desk is doing. You may have done your booking with Booked.net and after your departure, you may be notified by the Booked.net that based This is my first experience of this nature. In my years of travel, I have never seen such a 5 star hotel. Even basic toiletries you would expect to find at a 5 star hotel bathroom are not provided. On some days you have to ring the housekeeping to come and clean your room!

  • Family with children
    10.0

    It was not my first time to sit in Hotel Istana, we really liked the place, the staff were very welcoming and smiling through all the day. Te location is vert strategic. Everything is reachable, you have seven eleven supermarket 24 hours open if you need something urgent only by crossing the road. Of course this will not be the last time to come and sit in Hotel Istana.

    May be the checkout should also be from the lounge even if there is balance to be returned.

  • Older travelers
    7.8

    We had a good stay however, we are now in dispute with the hotel because on our return home to Australia we discovered we had been charged twice for the room on our Visa card. The first charge was dated on the day we made the internet booking and looks to be about the correct rate, the second charge was made the day we left the hotel and is three times the internet rate quoted. I have been to our bank to get the payment stopped but they can do nothing and we should contact the hotel; which I have done. We are really disapointed that this has happened and would appreciate it if you could apply some pressure on the hotel to reverse the charge. regards Larry Lee.

  • Single
    5.0

    The price was reasonable for what was offered.

    It does not live up to its billing of 4* or 5*. Very poor breakfast. Last of minibar was very annoying. Decor was very poor. Leaking water from toilet cistern. Overall, big building, but very poor quality.

How to reach hotel

hotel Istana - Kuala Lumpur Kuala Lumpur location
Show big map »

Hotel Address:

73, Jalan Raja Chulan, Kuala Lumpur, Malaysia, 50200

Get directions
Train
  • Ampang Park Station
    1.0 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Taps Beer Bar
    600 ft
  • Suka (cuisine: Asian)
    500 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Number of floors:
    23
  • Number of rooms:
    515

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge