Istana Hotel - Kuala Lumpur

73, Jalan Raja Chulan Kuala Lumpur 50200, Kuala Lumpur, Malaysia, 50200  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Istana Hotel - Kuala Lumpur

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Overview

Hotel Istana, a five-star hotel, is located in Kuala Lumpur's city centre. It is not far from the main airport and near to the railway station. The 505 guestrooms and suites are spacious and luxurious and are equipped with modern amenities, including high-speed internet.

The hotel is the ideal place for meetings, conventions of the international scale, celebrations, and weddings. Grand Mahkota Ballroom can cater up to 2000 guests. Other 14 meeting rooms of different sizes are equipped with necessary business amenities for conducting successful venue.

Two restaurants, which offer international and Asian cuisines, are open each day, and their chefs are ready to surprise you with unexpected dishes. Several bars for meeting with the friends and relax are also available.

Fully equipped fitness centre, sauna, Jacuzzi, swimming pool, and many others opportunities are at your service too.

Number of floors:   23.  Number of rooms:   515.

Rooms

Totally, there are 505 guestrooms (393 deluxe rooms, 50 club rooms, 58 club suites, and four stateroom suites). The standard features consist of broadband internet, safe, individually-controlled air-conditioning, radio with five channels and piped-in music with bedside controls, remote-controlled TV with movie channels, international direct-dial telephones with bathroom extension, and voice-mail system.

Other additional features are bathrobes, slippers, local newspaper, complimentary coffee/tea-making facilities, executive writing table and chair, hair dryer, well-stocked mini-bar, and in-room iron and ironing board.

Dining options

Asian and international cuisines are served at Urban. The restaurant has numerous offers of wines and liquor.

Taman Sari Brasserie serves a wide range of local and international cuisines.

The Istana Bakery serves chocolates, fresh breads, pastries and cakes. Special order for cakes and takeaways are available.

Songket Lounge is an ideal place for guests to relax. The sport lovers will value sports bar where you can drink cocktails and light refreshments.

You can start your day with a buffet breakfast, which costs MYR 45 per person per night. 

Services

Grand Mahkota Ballroom and 18 meeting rooms of different are the preferred location for conventions, corporate meetings, government events, and private celebrations.

Grand Mahkota Ballroom is can accommodate up to 2000 people and can be partitioned into three separate function rooms with capacities of between 70 – 900 guests.

There are five multi-purpose court rooms of various sizes. With a capacity of between 15 – 60 guests, these Court Rooms are most ideal for company meetings and training sessions as well as cozy private get-togethers and celebration parties.

The eight executive meeting rooms are located on the 23rd floor of the hotel, affording a picturesque birds-eye view of the Kuala Lumpur skyline (15 – 50 persons).

Pencils, writing sheets, mints, assorted raisin, whole fresh fruit, RO water, flipchart, whiteboard, standard microphones, complimentary standard backdrop (wording only), flat parking rate at RM10.00nett per entry per car (rate subject to change) and many other features may be included into the meeting package.

Leisure

There are many opportunities for relax and beauty treatment. Please visit outdoor Greco-Roman styled swimming pool (7am to 8.30pm). Fitness centre (6.30am – 10.30pm every day; 6am – 10pm weekend, public holidays) includes fully-equipped gym, complete with separate male and female steam baths, sauna, and a whirlpool. A personal trainer is available for guests who require assistance in fitness workout.

Also, you can visit Sompoton spa (10.30am - 11pm daily). It includes two double suites with rain shower and couple Jacuzzi, four single spa suites shower room, four single spa suites, separate male and female steam room, sauna and a unit of whirlpool, and product retail.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Wheelchair access

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Squash
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Catering service
  • Halal food
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Night club
  • Entertainment
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Garden area

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Adjoining rooms
  • Sitting area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Kitchenette

Bedroom

  • Paid bed linen & towels

Media

  • In-room movies
  • Cable/Satellite television
  • Hi-Fi
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of MYR 92.80 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
Show big map »

Hotel Address:

73, Jalan Raja Chulan Kuala Lumpur 50200, Kuala Lumpur, Malaysia, 50200

Get directions
City Center
  • Kuala Lumpur
    1.8 mi
Train Stations
  • Raja Chulan Monorail
    700 ft
  • Bukit Bintang Monorail
    1700 ft
Restaurants
  • Taps Beer Bar (cuisine: Pizza, Bar, Pub)
    600 ft
  • Suka (cuisine: Asian)
    500 ft
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    23
  • Number of rooms:
    515

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Rooms and availability

Totally, there are 505 guestrooms (393 deluxe rooms, 50 club rooms, 58 club suites, and four stateroom suites). The standard features consist of broadband internet, safe, individually-controlled air-conditioning, radio with five channels and piped-in music with bedside controls, remote-controlled TV with movie channels, international direct-dial telephones with bathroom extension, and voice-mail system.

Other additional features are bathrobes, slippers, local newspaper, complimentary coffee/tea-making facilities, executive writing table and chair, hair dryer, well-stocked mini-bar, and in-room iron and ironing board.

Istana Club Double RoomIstana Club Double RoomIstana Club Double Room
Club Double Room
Bed type: Double Bed or Twin beds or 2 Single beds
Size: 410 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Double Room (Club)

Room facilities
    Club Triple Room
    Bed type: Triple
    Check Prices
    — Less information+ More information

    Triple Club Room

    Istana Club SuiteIstana Club SuiteIstana Club Suite
    Club Suite
    Size: 855 sq. feet
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information

    Air-conditioned rooms are equipped with a personal safe, a TV with cable/satellite channels, minibar and tea/coffee-making facilities. En suite bathrooms come with a bathtub, hairdryer and free bath amenities. Suites are very spacious with a private lounge/living area. Suites also include exclusive access and privileges of the Club Lounge.

    Room facilities
      Istana Standard Twin RoomIstana Standard Twin RoomIstana Standard Twin Room
      Standard Twin Room
      Bed type: Double or Twin beds or Double Bed
      Size: 410 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Double or Twin STANDARD

      Room facilities
        One-Bedroom Triple Room
        Bed type: Triple
        Check Prices
        — Less information+ More information

        Triple Room 1 Bedroom Suite

        Two-Bedroom Triple Room
        Bed type: Triple
        Check Prices
        — Less information+ More information

        Triple Room 2 Bedroom Suite

        One-Bedroom Suite
        Bed type: Twin beds or Triple or Double Bed
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        — Less information+ More information

        Twin Room (02 Bedroom Suite)

        Room facilities
          Two-Bedroom Suite
          Bed type: Twin beds or Double Bed or Triple
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          — Less information+ More information

          Twin Room 2 Bedroom Suite

          Room facilities
            Istana Deluxe Double RoomIstana Deluxe Double RoomIstana Deluxe Double Room
            Deluxe Double Room
            Bed type: Double Bed or 2 Single beds or Double or Twin beds
            Size: 410 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Deluxe Room

            Room facilities
              Deluxe Triple Room
              Bed type: Triple
              Check Prices
              — Less information+ More information

              Triple Deluxe Room

              How to reach hotel

              hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
              Show big map »

              Hotel Address:

              73, Jalan Raja Chulan Kuala Lumpur 50200, Kuala Lumpur, Malaysia, 50200

              Get directions
              City Center
              • Kuala Lumpur
                1.8 mi
              Train Stations
              • Raja Chulan Monorail
                700 ft
              • Bukit Bintang Monorail
                1700 ft
              Restaurants
              • Taps Beer Bar (cuisine: Pizza, Bar, Pub)
                600 ft
              • Suka (cuisine: Asian)
                500 ft
              Hotel information
              • Check-In:
                from  12 pm
              • Check-Out:
                until  12 pm
              • Number of floors:
                23
              • Number of rooms:
                515

              Hotel Awards

              MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Malaysia

              Use Badge

              Istana Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              What's nearby.

              There are many nightspots and gastro-pubs near the hotel (Bintang Walk, Changkat Bukit Bintang, Tengkat Tong Shin, Jalan Sultan Ismail and Jalan P. Ramlee).

              The Hotel Istana Kuala Lumpur is located in the very heart of Kuala Lumpur's Golden Triangle that’s why many sights are in a walking distance. Bukit Bintang Shopping and Kompleks Kraf Kuala Lumpur (Kuala Lumpur Craft Centre) are in five minutes, Kuala Lumpur Convention Centre/Petronas Twin Towers are in 10 minutes.

              Tourist attractions

              • KL Hop-On Hop-Off City Sightseeing - 700 ft
              • Petronas Twin Towers - 3000 ft
              • Sultan Abdul Samad Building - 1.1 mi
              • Merdeka Square - 1.1 mi

              Popular areas

              Places of interest

              • Bukit Bintang Monorail Station - 1400 ft
              • Menara KL Tower - 2700 ft
              • Puduraya Bus Terminal - 3700 ft
              • Chinatown - Kuala Lumpur - 5000 ft
              • Masjid-Jamek-Mosque - 5000 ft
              • Central Market aka Pasar Seni - 1.0 mi
              • Dataran Merdeka Square - 1.1 mi
              • Kuala Lumpur Railway Station - 1.2 mi
              • National Mosque - 1.4 mi

              Sport related

              • Stadium Negara - 4300 ft
              • Merdeka Stadium - 5000 ft

              Shopping areas

              • Pavilion Mall - 1000 ft
              • Pavilion Kuala Lumpur - 1000 ft
              • KL Plaza - 1400 ft
              • Sungei Wang Plaza - 1700 ft
              • Low Yat Plaza - 2000 ft
              • Capital Square - 4000 ft

              Historical sites

              • Guan Di Temple Kuala Lumpur Malaysia - 5000 ft

              Parks

              • KLCC Park - 2700 ft

              Local Attractions

              • Chinatown - Kuala Lumpur - 5200 ft
                Jalan Petaling, Kuala Lumpur
              • Sze Ya Temple - 5200 ft
                Jln. Tun H.S. Lee and Jln. Cheng Lock, Kuala Lumpur
              • Chan See Shu Yuen Temple - 1.0 mi
                172 Jalan Petaling, Kuala Lumpur
              • Guan Di Temple Kuala Lumpur Malaysia - 5100 ft
                Jalan Tun H.S. Lee No.168, Kuala Lumpur
              • Sri Mahamariamman - 1.0 mi
                163 Jln. Tun H.S. Lee, Kuala Lumpur

              Near the hotelNear the hotel

              • Istana Negara - 1100 ft
                Jalan Istana, Kuala Lumpur
              • Muzium Telekom - 2000 ft
                Jalan Raja Chulan, Kuala Lumpur
              • Menara Kuala Lumpur Tower - 2600 ft
                Jalan Punchak, Kuala Lumpur
              • Berjaya Times Square - 2600 ft
                1 Jalan Imbi, Kuala Lumpur
              • Jalan Alor - 2000 ft
                Kuala LumpurMalaysia
              • Petronas Twin Towers - 3200 ft
                Kuala Lumpur City Centre, Kuala Lumpur
              • Berjaya Time Square Theme Park - 2400 ft
                1 Jalan Imbi, Kuala Lumpur

              Restaurants Nearby

              • Taps Beer Bar - 600 ft

                Address: A-0-3, One Residency, 1 Jalan Nagasari | (Off Jalan Raja Chulan)
                Phone: +60321101560

                85% likes this, based on 79 reviews
                Cuisine: Pizza, Bar, Pub
                Price Range: USD 5 - USD 14

              • PAPER + TOAST - 500 ft

                Address: A-0-5, One Residency, 1 Jalan Nagasari
                Phone: 603.2141.6752

                84% likes this, based on 30 reviews
                Cuisine: Coffee Shop, Healthy, Café, Sandwiches

              • Restoran Nagasari Curry House - 600 ft

                Address: Jalan Nagasari

                67% likes this, based on 74 reviews
                Cuisine: Indian

              • Suka - 500 ft

                Address: 1 Jalan Nagasari

                83% likes this, based on 15 reviews
                Cuisine: Asian

              • Kampachi Equatorial Hotel - 500 ft

                Address: Equatorial Hotel
                Phone: +603-2161-7777x8444

                69% likes this, based on 49 reviews
                Cuisine: Japanese
                Price Range: USD 1 - USD 101

              Getting there.

              The hotel is rather near to the public transport. Kuala Lumpur International Airport is in about 45km, and Sultan Abdul Aziz Shah is near (in 18km). The train station, Old Kuala Lumpur railway station, is in 2.1km.

              Hotel information
              • Check-In:
                from  12 pm
              • Check-Out:
                until  12 pm
              • Number of floors:
                23
              • Number of rooms:
                515

              Hotel Awards

              MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Malaysia

              Use Badge

              Hotels nearby

              Istana Reviews

              Guest reviews are submitted by our customers after their stay at Istana

              Individual guest reviews

              • Group of friends
                7.4

                This hotel is close to the city center and you can see kuala lampour city on foot. It's breakfast is very good. I try dinner and it's amazing.

              • Single
                7.4

                Location and value for money are excellent - staff are very welcoming

                I was unable to use my debit card to provide a deposit for incidentals, forcing me to find a local atm to provide a cash alternative. This was a great inconvenience and unnecessary.

              • Couple
                9.2

                Great location, large rooms, luxury at a great price.

              • Couple
                6.6

                Great hospitality

                I was staying at suite room should b the best,,but it was leaking (toilet washer) and the roommaid dont do nothing but turn it off,evening cocktail is too early,not much variation of breakfast on the executive lounge,took me over an hour for my room ready after checked in

              • Family with children
                3.8

                1-They just gave each room 1 key for opening the door and if you lost the key they would charge guest for 20-200 rm! 2_breakfast counter was very poor and staf they did not have fast reaction to guest request,may be you would get a glass of water after 30 Min if you were enough lucky. 3- A personal bath robe was taken from our room and with too much folow up it return back to us!!!

              • Group of friends
                6.2

                In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.

                Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.

              • Family with children
                10.0

                Comfortable, helpful staff, excellent location and value for money

              • Couple
                4.6

                The location of the hotel is near to the main shopping area which is the Bukit Bintang and Pavilion Shopping Centre. Therefore this hotel is very accessible. It is not far from klcc where it is possible to take the monorail from the nearby station to klcc.

                The service provided by the hotel is not up to standard. The room provided is not fully prepared for guests. Towels were not given when I checked into this hotel. And it took more than one hour to get the towels.

              • Older travelers
                7.8

                It was our 4th or 5th stay at the Hotel Istana kl. So far we are satisfied with the service dedicated to us.

              • Group of friends
                7.4

                The loby bar service (Coffee) was 7 star world standard. Especially Nora, the Maneger is to be rated as to a 7 star employee in the hospitality industry My background is opening 5 star hotels around the world, base in Australia and my opinion is based on these standards. Rooms were tired (decor)and carpets were dirty with stains. Housekeeping is avereage not 5 star. No rack to keep luggage Very avereage amenities not 4 or 5 star standard more 3 star International standard. The Food presentation at dinner buffet is 5 star BUT the quility and taste is average specially seafood and meats. The crabs and prawns were freezer burnt and very below standards The BBQ food served was cold and horrble, very dry meats and prawns. Overall ok ( 3-4 out of 10 for Food) 9 out of 10 for presentaion of food Regards Lakshman

              • Single
                10.0

                I loved the location of this hotel right in the ACTION zone. The staff were amazing and so helpful!! My room was lovely. I wish I got a chance to use the on site spa as the treatments there looked SO good. I highly reccommend this hotel for you next trip!

              • Older travelers
                3.8

                Nothing really except the location, the food at the restaurant and coffee at the lobby, and a few very pleasant staff.

                This is the worst experience I had at a so-called 5 star hotel in my years of travel. It should be rated a 3 star hotel. Extremely poor service in general. Repeated calls to concierge to get your luggage will not be responded to and you have to drag your luggage yourself. 3 times I and my friends had to do that over a 5 day period. Promises to open the room safe will not lead to anything. For many staff, it seems hotel guests are a burden. The reservations section does not seem to know what the front desk is doing. You may have done your booking with Booked.net and after your departure, you may be notified by the Booked.net that based This is my first experience of this nature. In my years of travel, I have never seen such a 5 star hotel. Even basic toiletries you would expect to find at a 5 star hotel bathroom are not provided. On some days you have to ring the housekeeping to come and clean your room!

              • Family with children
                10.0

                It was not my first time to sit in Hotel Istana, we really liked the place, the staff were very welcoming and smiling through all the day. Te location is vert strategic. Everything is reachable, you have seven eleven supermarket 24 hours open if you need something urgent only by crossing the road. Of course this will not be the last time to come and sit in Hotel Istana.

                May be the checkout should also be from the lounge even if there is balance to be returned.

              • Older travelers
                7.8

                We had a good stay however, we are now in dispute with the hotel because on our return home to Australia we discovered we had been charged twice for the room on our Visa card. The first charge was dated on the day we made the internet booking and looks to be about the correct rate, the second charge was made the day we left the hotel and is three times the internet rate quoted. I have been to our bank to get the payment stopped but they can do nothing and we should contact the hotel; which I have done. We are really disapointed that this has happened and would appreciate it if you could apply some pressure on the hotel to reverse the charge. regards Larry Lee.

              • Single
                5.0

                The price was reasonable for what was offered.

                It does not live up to its billing of 4* or 5*. Very poor breakfast. Last of minibar was very annoying. Decor was very poor. Leaking water from toilet cistern. Overall, big building, but very poor quality.

              How to reach hotel

              hotel Istana Hotel - Kuala Lumpur Kuala Lumpur location
              Show big map »

              Hotel Address:

              73, Jalan Raja Chulan Kuala Lumpur 50200, Kuala Lumpur, Malaysia, 50200

              Get directions
              City Center
              • Kuala Lumpur
                1.8 mi
              Train Stations
              • Raja Chulan Monorail
                700 ft
              • Bukit Bintang Monorail
                1700 ft
              Restaurants
              • Taps Beer Bar (cuisine: Pizza, Bar, Pub)
                600 ft
              • Suka (cuisine: Asian)
                500 ft
              Hotel information
              • Check-In:
                from  12 pm
              • Check-Out:
                until  12 pm
              • Number of floors:
                23
              • Number of rooms:
                515

              Hotel Awards

              MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Malaysia

              Use Badge